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Senior Service Designer у Kiwi
*All sessions are conducted in English. Please make sure to write your request to mentor in English, so they will be able to prepare for your session.
I'd love to help if you are looking how to extend your skills beyond just interface design (research, workshop facilitation, product knowledge and service design) or when you're completely new to design and want to learn the basics. Some ideas for what we can do: have coaching sessions on a specific project, review your job applications or discuss your career goals & plan how to achieve it.
My own background is in Media technology & interaction design from the Netherlands & Service Design from the cold north of Finland.
Previously worked at a creative agency designing digital products & services for startups and worked as Agile coach for a big corporate to improve their development process.
I moved to Czechia to work at Kiwi.com as Service Designer, but now I'm back in Rotterdam for my Masters in Sociology & Media. I still work part time for Kiwi and continue work on my freelance business, which I have for 4 years now.
I am known for my workshop facilitation skills, research heavy interface design and analytical view to problems (I work a lot with product metrics) in for example quantifying the customer journey for Kiwi.com & AkzoNobel.
I like to view design from many different perspectives (e.g. arhitecture, biology and social sciences) as design does not exist in a vacuum and we need to understand the world in which we work.
Cultural Management — це колаборація Projector Mentorship Platform, спільноти Навзаєм і фестивалю Plan B. Ми об'єднали незалежних фахів_чинь, щоб підтримати тих, хто організовує культурні проєкти, проводить виставки та концерти, знімає кіно і створює театральні вистави, зберігає спадщину й комунікує українське світу.